When exporting field Event participations>Section Number from a Constituent export, the output may display Section 1 even though the constituent was seated in a different section for the event.
Contact Support and provide the solution ID.
Pull the seating information directly from the event record.
1. Open event record 2. Select General Tab 3. Click Seating button 4. Right-click in the Seats window and select Export Seats Grid to Excel
Steps to Duplicate
1. Go to Export>New Export 2. Select Constituent for the Export type 3. Select desired format (CSV or Excel) 4. Click Create now 5. On General tab, click Include...>One Record 6. Select constituent that was seated in a section other than Section 1 for an event 7. Select Output tab 8. Select the following output: Constituent information>Name and Constituent ID Event Participations>Event Seat and Section Number Event participations>Event>Name 9. Click Export or preview 10. In results, column 3 is showing the correct Section/Seat number. In column 4, the Section Number is showing as Section 1.