Error: Data could not be saved. CK_REVENUESOLOCITOR_VALIDATIONAMOUNT. - when adding a Matching GIft.

When a donation is a split gift with more than one designation, and there is a Solicitor on at least one designation, adding a Matching Gift claim to that revenue record triggers the error: Data could not be saved. CK_REVENUESOLOCITOR_VALIDATIONAMOUNT.
Download and install the latest patch which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch.

Steps to Duplicate

1. Add a payment with more than one donation split. 
2. Add solicitors on at least one donation.
3. On the payment page, add a matching gift claim for any non-zero amount
4. Observe error CK_REVENUESOLICITOR_VALIDAMOUNT.

Environment

 Blackbaud CRM
 4.0
 4.0
 Service Pack 5

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.