Follow the steps below in order until the issue is resolved:
  1. If this is a new machine, open Microsoft Access. This will initialize the program.
  2. Open The Raiser's Edge 7, The Education Edge, or The Financial Edge to run the merge again.
  3. If the error persists, please perform a repair to Microsoft Office.  Please contact the appropriate software vendor or IT professional for assistance with this process or issue, which is beyond Blackbaud's scope of support.
  4. Update/Repair The Raiser's Edge, The Education Edge, or The Financial Edge