Follow the steps below in order until the issue is resolved:
  1. If this is a new machine, open Microsoft Access. This will initialize the program.
  2. Open The Raiser's Edge 7, The Education Edge, or The Financial Edge to run the merge again.
  3. Update/Repair The Raiser's Edge, The Education Edge, or The Financial Edge
  4. If the error persists, please perform a repair to Microsoft Office.  Please contact the appropriate software vendor or IT professional for assistance with this process or issue, which is beyond Blackbaud's scope of support.