There are 2 methods for adding resource categories.

The first method is through Code tables:
  1. From Administration, select Code tables.
  2. Find the Resource category
  3. Select Resource category
  4. Click Add
  5. Enter the name of the new category in the Description field and save.

The second method is through editing or adding a new resource:
  1. From Tickets, select Resources.
  2. Click Add, or select an existing resource and click Edit.
  3. In the Category field, type in the name of the category that you want to create.
  4. Tab to the next field and you will be given a message stating that the category does not exist and asks if you want to create it. 
  5. Click Yes.
  6. Then finish creating or editing your new resource by clicking Save.