The Additional Donation Field Can Not Be Updated Once the User Reaches Step 3 on Event Registration Form

When registering for an event using Event Registration 2.0 where an Additional Donation amount is entered, users can not return from step 3 to update the additional donation amount.  Edits or changes to the Additional Donation amount do not carry through to step 3 of the form.
This is resolved in the latest version of NetCommunity

If you are not on the latest version, and the Additional Donation amount needs to be changed/edited, the user will need to close out of the form, and then access the site again.  The correct amount can then be entered during the registration process.  

Steps to Duplicate

  1. Create an Event Registration Form 2.0 with additional donations enabled
  2. Register for the event by selecting one ticket, and entering in an additional donation amount of $1,000
  3. Click Next/Continue
  4. Complete fields in Step 2, and click Continue
  5. Once on step 3, note the total amount that you will be charged
  6. Click to return to step 1, and change the additional donation amount to $3,000
  7. Click Continue, and progress back to Step 3
Note in Step 3, you do not see the updated total amount which reflects the $3,000 donation.  Instead, the total reflects the $1,000 donation.

Environment

 Blackbaud NetCommunity
 6.64

Was this article helpful?