Our default merchant account says, "ClearCommerce 5.x", which was set up a while ago. Can you provide me with information or access to this account? We'd like to see the processing charges for this account.
Blackbaud manages the relationship with ClearCommerce. You can submit a case to support with any ClearCommerce related questions and we will be happy to assist you. Reference this solution in your case. Processing charges are included in your annual subscription fee and your organization should receive statements from your bank. For more information, please reach out to your Customer Success Manager (CSM).