Error: Invalid Code table entry: Description - when syncing model scores and ratings from ResearchPoint to The Raiser's Edge

When syncing model scores and ratings from ResearchPoint to The Raiser's Edge, user may encounter the error:
Invalid Code table entry:  Description at Blackbaud.WebServices.Adapter.RE.RP.IndividualRequest.SyncConstituent(Int32 constituentId, Boolean syncBio, Boolean syncPreferredAddress, Boolean syncPreferredBusiness, Boolean syncGifts, Boolean syncPhones, List`1 ratingValues, List`1 financialValues, List`1 attributeValues, List`1 linkValues, List`1 contributions, String constituentURL, GiftFilter giftsFilter) at Blackbaud.WebServices.Adapter.RE.RP.RPFacade.SyncConstituent(UserCredentials credentials, Int32 constituentId, Boolean syncBio, Boolean syncPreferredAddress, Boolean syncPreferredBusiness, Boolean syncGifts, Boolean syncPhones, List`1 ratingValues, List`1 financialValues, List`1 attributeValues, List`1 linkValues, List`1 contributions, String constituentURL, GiftFilter giftsFilter) at Blackbaud.WebServices.ServiceLibrary.RE.RP.RPService._Closure$__69._Lambda$__78(UserCredentials creds, ConstituentSyncInformationWrapper response) at Blackbaud.WebServices.ServiceLibrary.ServiceBase.ProcessRequest[T](String user, String password, Int32 databaseNumber, String key, String deviceId, String tag, T response, RequestProcessor`1 processor)
We are still investigating this issue.

Please contact support and provide the solution ID.

Steps to Duplicate

  1. Log into ResearchPoint
  2. Open a record containing model scores that you want to sync to The Raiser's Edge
  3. Click the ligtning bolt to sync to The Raiser's Edge
  4. Error pops up at this point

Was this article helpful?