Installed The Raisers edge on a new PC. It is working however Custom [plugin name] is missing from plugins section. How do we get that installed?
Custom plugins are workstation specific. Hence the plugin will need to be installed on the new workstation in order for it to appear under RE > Plugins. Some plugins may have an installer (ex: setup.exe) or the plugin files may simply need to be copied from the plugins folder on a workstation where it's already installed. If you are unable to locate the original plugin installation files or have an issue with the install, please contact Support and reference this article.