Error: General ODBC Error: [Microsoft][ODBC SQL Server Driver][SQL Server]The DELETE statement conflicted with the SAME TABLE REFERENCE constraint "FK_TRACKACTION_9". - when deleting an action track

Users may see an ODBC error when deleting action tracks in the Raiser's Edge. This error prevents the user from deleting the action track without first deleting the actions included in the track.

1. Highlight and delete the first Action, click OK to save the action track and reopen.
2. Highlight and delete the next Action, click OK to save the action track and reopen.
3. Repeat until each Action has been deleted.
4. Delete the Action Track
 

Steps to Duplicate

  1. Log into The Raiser's Edge
  2. Click on Tools > Action Tracks > Define Action Tracks.
  3. Open the action track
  4. Highlight an action
  5. Click Delete
  6. Click OK
  7. Error occurs

* Note that no error occurs if actions are deleted in a certain order, click OK to save the action track and then reopen the track and continue deleting. (see the example below)

 

Environment

 Raiser's Edge

Was this article helpful?