From within Integration in The Education Edge, we click Link records with The Raiser's Edge. Some records are matched and linked, but others are not matched. We click Add All Unmatched Records, and there are still records that do not have a matching record created within The Raiser's Edge. We highlight one of these records and click Add Record. The following error occurs: "Record cannot be added, because the record cannot be saved in The Raiser's Edge: Data too long for field. Max length = 4 for Postcode"
Open each unmatched record within The Education Edge, and select a country on the Bio 1 tab for the address. The country selected then determines the character length of the ZIP/Postcode.
We have a student record with a United States address and 5-digit zip code. However, the County selected was blank. We select United States and Save and Close. We go back to Link records with The Raiser's Edge, and click Add All Unmatched Records. We are now able to create a matching record, and then link the records.