Home page tiles do not load or spin when using ezLinkPreview Chrome Extension

Some users that may experience an issue when logging in or accessing an Account where the Home tiles will not load or keep spinning indefinitely.
This can happen if you are using the browser Google Chrome that has the extension called "ezLinkPreview" installed. If you disable that extension the Home page tiles will load correctly.
  1. Open a tab in you Google Chrome browser
  2. Click the 3-line menu button in the upper right hand corner
  3. Click Settings
  4. Click Extensions on the left hand side
  5. Unmark the box for Enabled next to ezLinkPreview
  6. Close down all Chrome windows
  7. Re-open Chrome and go to the eTapestry Login page
  8. Upon logging in, you should see the Home page tiles load


 ezLinkPreview Extension

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