Links clinked under Communications in CRM does not reflect the actual links clicked in emails sent from BBIS

Links clinked under Communications in CRM does not reflect the actual links clicked in emails sent from BBIS
Download and install the latest service pack, which contains all fixes from previous service packs. If you are running an older version, download and install the latest version and then the service pack.  

Environment

 Blackbaud CRM
 3.0
 3.0.516.53
 3.0.516.37

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