In some cases, performing certain tasks in The Raiser's Edge, such as global changes, may cause email addresses in Luminate Online to be updated with empty values.
This issue has been resolved in version 1.4.5686 of the Luminate Online plug in and version 1.4.15208.2 of Blackbaud web services, available on August 4th, 2015. Download and install the latest version and patch, if applicable.
Steps to Duplicate
1. Perform a global add or global change on a large number of records 2. Notice that email addresses not updated as part of the global change now display as blank in Luminate Online