Last Login date is incorrect (for some users) in online information section of CRM record and does not match the BBIS user’s last login date.

The Last Login date is incorrect for some Constituents in the online information section of CRM record and does not match the BBIS user’s last login date. 
Web Traffic transactions are generated by BBIS and processed to CRM by the CRM Data Integration Process business process.  A complete web traffic transaction requires a login and a page access before it transaction is processed by the Data Integration Process. 

In the case report documented by this work item, the issue occurred because there was an error upon login which prevented the login from accessing the normal landing page .  Once another page was accessed via direct URL, the web traffic transaction was completed and then processed by a subsequent run of the Data Integration Process.

Environment

 Blackbaud Internet Solutions
 4.0.141.0

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