In the Constituent Information Placeholder drop down menu while editing Communication templates for a Mail Merge you have the following options for Salutations, broken up between the User section and the Address section.

Under User:

  • [Individual Formal Salutation] - This displays the user's Prefix, First Name and Last Name listed on the user profile
    Example: Mr. Peter Whipple

  • [Individual Informal Salutation] - This displays the user's Nickname and Last Name listed on the user profile
    Example: Pete Whipple

Under Address:

  • [Formal Salutation] - This displays the Formal Salutation associated with the address​
    Example: Mr & Mrs Peter Whipple

  • [Informal Salutation] - This displays the Informal Salutation associated with the address
    Example: Pete and Patricia Whipple

  • [Household Salutation] -This displays the Household Salutation associated with the address
    Example: The Whipple family

  • [Address Formal] - This displays the Formal Salutation associated with the address along with the physical address on the next two lines

  • [Address Informal] - This displays the Informal Salutation associated with the address along with the physical address on the next two lines

  • [Address Household] - This displays the Household Salutation associated with the address along with the physical address on the next two lines