Error: An error has occurred in the script on this page-when accessing the Resource Center in Financial Edge

When accessing Resource Center from the Help shortcut in Financial Edge/Education Edge, users may receive the following error messages:

An error has occurred in the script on this page 
Line: 207
Char: 1
Error: Object Expected
Code: 0
URL: https://www.blackbaud.com/includes/js/DefaultFunctions08.js

Do you want to continue running scripts on this page?  


2nd error appears: 

An error has occurred in the script on this page 
Line: 1026
Char: 1
Error: 'Sys' is undefined
Code: 0
URL: https://www.blackbaud.com/includes/js/DefaultFunctions08.js

Do you want to continue running scripts on this page?  
  1. Click Yes on the Script error multiple times until the errors stop appearing
  2. Click Home in the module you currently have active (General Ledger, Accounts Payable, Registrar's Office, etc)

Alternative Solution: 
Open a separate browser window and go to www.blackbaud.com to access Knowledgebase instead of trying to access it from The Education Edge's Help shortcut.

Steps to Duplicate

  1. Log into FE/EE
  2. Click the "Resouce Center" button
  3. Experience error

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