ActiveX component can't create object error - when running pre-post report

Users will see the error, ActiveX component can't create object when posting from the Raiser's Edge 7.94 to the Financial Edge after upgrading to patch 4 for the Raiser's Edge. This message is usually followed by the errors listed below:

Run-time error '91':
Object variable or With block variable not set

Run-time error '-2147418105 (80010007):
Automation error
The callee (server [not server application]} is not available and disappeared; all connections are invalid. The call may have executed.

RE7 has stopped working
A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is available.
These errors can be resolved by running an elevated command prompt on the workstations where the Raiser's Edge and the Financial Edge are integrated.

1. File > Exit and Sign out of the Raiser's Edge and the Financial Edge
2. Open command prompt as an Administrator by right-clicking on Command Prompt and selecting Run as Administrator
3. Type in: cd "C:\Program Files (x86)\Blackbaud\The Raisers Edge 7"
4. Press Enter
5. Type in: FE7Util_ext.exe /RegServer
6. Press Enter

There will not be a success prompt after running command prompt.

Note: Users must be on the Financial Edge version 7.87.164 patch 3 or higher.

 

Steps to Duplicate

1. Apply patch 4 to the Raiser's Edge
2. Log into the Raiser's Edge on a workstation that is integrated with the Financial Edge
3. Select Admin > Post to General Ledger
4. Mark to run pre-post report
5. Click Pre-post Report
 

Environment

 Raiser's Edge
 7.94 patch 4 for local installation

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