Users will see the error, ActiveX component can't create object when posting from the Raiser's Edge 7.94 to the Financial Edge after upgrading to patch 4 for the Raiser's Edge. This message is usually followed by the errors listed below:
Run-time error '91': Object variable or With block variable not set
Run-time error '-2147418105 (80010007): Automation error The callee (server [not server application]} is not available and disappeared; all connections are invalid. The call may have executed.
RE7 has stopped working A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
These errors can be resolved by running an elevated command prompt on the workstations where the Raiser's Edge and the Financial Edge are integrated.
1. File > Exit and Sign out of the Raiser's Edge and the Financial Edge 2. Open command prompt as an Administrator by right-clicking on Command Prompt and selecting Run as Administrator 3. Type in: cd "C:\Program Files (x86)\Blackbaud\The Raisers Edge 7" 4. Press Enter 5. Type in: FE7Util_ext.exe /RegServer 6. Press Enter
There will not be a success prompt after running command prompt.
Note: Users must be on the Financial Edge version 7.87.164 patch 3 or higher.
Steps to Duplicate
1. Apply patch 4 to the Raiser's Edge 2. Log into the Raiser's Edge on a workstation that is integrated with the Financial Edge 3. Select Admin > Post to General Ledger 4. Mark to run pre-post report 5. Click Pre-post Report