Error: The webpage cannot be found - when downloading a large report to Excel or PDF

When attempting to download a large report to Excel or PDF, a user may receive Error: The webpage cannot be found.  This typically occurs after 2 minutes time.  
If you receive this error when trying to export to an XLS or PDF format, try exporting it to a CSV file instead.  

Environment

 Blackbaud CRM
 4.0
 141.9

Was this article helpful?