Email Message links to any page go to the site home page, and click-throughs are not captured

Links in some email messages redirect to the website home page instead of the intended link.  

Also, when we add links to a new Email > Message in Blackbaud Internet Solutions, we can view the Click-through information about each of the links.

However, when viewing the Click-through tab, the following message is displayed:

This email message does not contain any links.
Download and install the latest version, and patch if applicable. 

Environment

 Blackbaud Internet Solutions
 4.0
 4.0
 Patch 18
 3.0 SP12 and 4.0 SP3 are both impacted by this issue

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