Average cost of a merchandise item does not update after editing the cost of the item

I forgot to enter the cost of a merchandise item when I added the item to Altru. Now, when I edit the cost of the item, the cost field updates but the average cost field does not update. I cannot edit the average cost field. 
The steps below will help you to resolve the incorrect merchandise cost total:
 
  1. Go to the Merchandise section, select Merchandise search, and open the item you are wanting to change
  2. Note the inventory number of the Inventory tab and highlight the item
  3. Select Change inventory, mark the box to Adjust quantity, enter a negative value to reduce the inventory count to zero, add a custom Reason, and save this change
  4. Select Change inventory again, mark the box to Add inventory shipment, choose the correct cost and quantity and save this to successfully update the cost

Environment

 Altru Arts & Cultural
 4.4

Was this article helpful?