When running pledge or recurring gift reports from Reports> Pledge and Recurring Gift Report section in Detail format, ID numbers are listed on the left side of the report next to the constituent name. These should be the System Record ID numbers for the constituent. Some user's may find that these numbers are incorrect and do not match any ID number anywhere on the constituent record. The IDs are incorrect for reports such as the Pledge Status Report and the Cash Flow Report. In reports that have Gift IDs included (such as the Cash Flow Report), these IDs are also incorrect for the gift's System Record ID.
This is resolved in 7.96, patch 6, released in late 2017 and applied to databases in Blackbaud Hosting Services. If your database is installed locally, download and install the latest version and patch, if applicable.
In previous versions:
1. Search for the Constituent based on their name. Go into their record and up to File > Properties > and you can see their true System Record ID. 2. For the gift's System Record IDs, open the gift record for the Pledge or Recurring gift and go to: File > Properties to view ID.