1. Check the export file name for extra punctuation. Remove any invalid characters from any of the folders in the export file path or the file name.  Examples of invalid characters are an apostrophe ('), comma (,), bracket ([]), french brackets ({}), spaces, etc.
  2. If your organization has turned on and utilizes network drive mapping, give the user full permissions to this network folder, or save in a folder to which the user has full permissions.  
  3. If the user is experiencing Error: File upload failed. (file name) Invalid File Name when uploading in the Files folder, follow the steps listed in Error: File upload failed. (file name) Invalid File Name - when uploading files to the Files Folder