Error: Object reference not set to an instance of an object - When entering records through batch

During batch entry when tabbing through the fields you may encounter an error:
Object reference not set to an instance of an object
This issue has been resolved. If you experience this error, please chat with support to provide the exact steps that were taken.

If this is occurring for recurring gifts in a batch, please make sure the user has one of the following roles: 
  • Accounting Manager
  • Annual Fund Manager
  • Development Data Entry
  • Director of Development
  • Membership Manager
  • Treasury Data Entry
  • Treasury Manager

Steps to Duplicate

  1. Click Administration > batch > batch entry 
  2. Click the add button
  3. Select an Enhanced Revenue Batch in the batch template drop down and click save
  4. Type in the constituents name in the constituent text box
  5. Enter an amount in the amount field then press the tab button
  6. An error message may pop up saying object reference not set to an instance of an object

Environment

 Altru Arts & Cultural

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