Client Account Activity report does not match Client record.

The client account activity report shows an unapplied payment amount that does not show when viewing the activity on the client record in Accounts Receivable.
We are currently evaluating this issue and will update this article when we have more information. 

Steps to Duplicate

Go to AR, Reports, Client account activity report, run School Test
Notice Addison Northeast SU shows client Sarah Sodano with a (9350.00) amount under the payment column but a $0 balance.
Go to Records, clients and open Sarah Sodano.  
She has a $0 balance and no unapplied payments.



Was this article helpful?