A user may notice that a Recognition Program was added to a constituent record with the incorrect status of Active when the Recognition Program process was run via a scheduled job. The Program was supposed to be added as Pending.
Download and install the latest patch which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch.
Workaround: Run the Recognition Program process manually.
Steps to Duplicate
1. Log-in. 2. Go to Constituents, Recognition Programs, and add a recognition program. For Recognition Criteria, include everything. 3. On the Recognition Levels tab, add a level. 4. Go to Constituents and Add an individual. 5. Add a payment or Pledge for that individual that meets your level setup in step 3. 6. Go to Constituents, Constituent recognition processes, and Add a process. Make sure it includes a selection of the process you setup and set it to have an Initial status of Pending. 7. Schedule the Process via a Job on the Job schedules tab or a Queue found within Administration. Let the queue process. 8. Go to your constituent record from step 4. On the Revenue, Recognition tab, notice that the Recognition Program was added to the Constituent with a Status of Active instead of Pending.
If you run the process manually rather than a scheduled job, the Program will be added to records with the correct status of Pending.