Altru web forms operating slowly

Altru web forms performing slowly when visiting them for the first time, but when returning to the web form to enter information it operates at normal speed
This issue has been resolved in version 4.8. All sites have been updated in March 2016. If you experience this error, please chat with support to provide the exact steps that were taken.

Environment

 Altru Arts & Cultural
 Yes
 4.4
 4.8

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.