Unexpected Error when Importing Constituents with Gift Aid Declarations

When using the Import Type of "Account Information with Single Gift Aid Declaration" there is no Persona field to map to.  As this is a required field when creating a new account, the import fails and the error "An Unexpected Error Occurred" is received.
We are currently evaluating this issue and will update this article when we have more information.

Steps to Duplicate

  1. Create Import File for a new constituent with a Gift Aid Declaration
  2. Save as CSV File
  3. Log into eTapestry at https://bos.etapestry.com/prod/ using credentials found in the internal notes
  4. Go to Management
  5. Go to Import
  6. Select New Import and Name your Import
  7. Select your file and set the type of information to import as an “Account Information with Single Gift Aid Declaration”
  8. Set the name format (same error occurs when mapping from file or assigning name format)
  9. Set country to be United Kingdom and select Next
  10. Observe that there is no Persona field to map to
  11. Map your fields and select Next
  12. View the preview and select Next
  13. View the Import Summary which displays correctly and select Next
  14. Observe error
 Steps to duplicate: http://screencast.com/t/SWtQo79qoGN


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