CRM comes supplied with some Out Of Box (OOB) export definitions. If we makes changes to these, will they be lost when there is either an upgrade or a patch/hotfix ran against the database?
Changes that are made to the OOB export definitions will not be lost when there is an upgrade or a patch/hotfix installed. Changes can be made to these definitions, but beware that the system expects the out-of-box export definition and we do not test for other configurations when making product changes and fixes. Choosing to change this definition may result in issues that can only be addressed by restoring the export definition to the default state.