Query hangs when filtering on constituent specific attribute description

Some users find that a query hangs and may not complete when filtering on a Constituent Specific Attribute Description.  Some users find that the query hangs when the operator is either does not equal or not one of.
If you encounter this issue in the latest version and patch of Raiser's Edge please contact support and reference this article.

Steps to Duplicate

1) Log into Raiser's Edge as Supervisor
2) Go to Query
3) New Constituent query, dynamic format
4) Select the filter Last Gift Date greater than or equal to 1/1/2013
5) Select the filter Constituent Specific Attribute <attribute name> Description not one of <select 2 or more attribute description>
6) On the output tab, output Constituent Name and Constituent ID
7) Click Run Now


 Raiser's Edge

Was this article helpful?