We noticed that some of our TeamRaiser participant's contacts are being added to the Constituent360 database. How is this possible?
The contacts of a TeamRaiser participant's Contact Book do not get uploaded to the Constituent360 database automatically. However, if a contact makes a donation or registers for the event, a constituent record will get created. You can verify this by going to the Transaction tab of the contact's constituent record. Please note that in some cases, donations or registrations may have been moved to another donor in which case you will not see any transactions listed.