Edit form for a reminder process takes a long time to load - occurs when editing a reminder process

New reminders are taking almost 3 minutes to load the edit or start process screen.
Download and install the latest version and patch, if applicable. 

Steps to Duplicate

1.  Select Reminders from the Marketing and communications functional area
2.  Select the reminders tab
3.  Click add
4.  Enter a name
5.  Output type = export definition
6.  Export definition = [definition name]
7.  Generate reminders for:  Custom selection
8.  Search for and select [selection name] as the selection
9.  Click save
10.  Click the link to go to the process page
11.  Click edit process

Note that this screen takes 3-4 minutes to load

Environment

 Blackbaud CRM
 3.0
 4.0

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.