Our donation forms were incorrectly cross referenced and all gifts that were synced to The Raiser's Edge synced to the incorrect Fund, Campaign, and/or Appeal. If we correct the cross reference in Luminate Online is there anyway to have the gifts in Luminate Online update the gifts in The Raiser's Edge?
If the gifts are still in the plug in you can update your cross references and then support can assist with dirtying the transactions to have them update the transactions in the plug in with the new cross reference information. If the transactions have been processed and already exist in your Raiser's Edge database, Luminate Online will not be able to update the transactions. Once in The Raiser's Edge database the transactions will have to be updated manually.