Preprinted receipts are printing too high

Users may find that Preprinted receipts are not printing in the correct location on the receipt form and are aligned too high when using a form with 3 receipts per page. 
We are currently evaluating this issue and will update this article when we have more information. 

Steps to Duplicate

1. Login to the Raiser's Edge 
2. Select Mail > Receipts

2. Click "New" and Select "Preprinted receipts" for Receipt Type
4. Enter Receipt parameters.
5. Click Print or Preview
6. Receipt Number displays too high on Receipt


 Raiser's Edge

Was this article helpful?