Preprinted receipts are printing too high

Users may find that Preprinted receipts are not printing in the correct location on the receipt form and are aligned too high when using a form with 3 receipts per page. 
Users will also find that Preprinted Pledge Reminders also will not align correctly.
We are currently evaluating this issue and will update this article when we have more information. 

Steps to Duplicate

1. Login to the Raiser's Edge 
2. Select Mail > Receipts

2. Click "New" and Select "Preprinted receipts" for Receipt Type
4. Enter Receipt parameters.
5. Click Print or Preview
6. Receipt Number displays too high on Receipt

Environment

 Raiser's Edge

Was this article helpful?