Error: Please enter a valid MongoClient - when provisioning Online Express

When entering the primary Online express user and Email client receives Error: Please enter a valid MongoClient after clicking next
Please chat with Customer Support and include this article number.

Steps to Duplicate

1. Enter the primary contact's Email address and information
2. Click Next
3. Error appears

Environment

 Chrome;Firefox;Internet Explorer
 Multiple
 Windows 7 (32-bit)
 SQL Server 2008
 Citrix
 Blackbaud Online Express

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