Direct marketing efforts are accessed through a data list. For a specific Marketing effort when selecting the item in the list the CRM application will freeze and the page must be refreshed. This can also happen when trying to copy them, the page may become unresponsive and lock up.
This has been resolved. Please download and install the latest Service Pack which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch.
Steps to Duplicate
1. Go to Marketing and Communications 2. Select Direct Marketing Efforts 3. Select a marketing effort 4. Click the down chevron - - this can freeze the screen 5. Select Copy 6. Observe error. Note: Internet explorer shows the error, “[Webserver] not responding due to a long-running script." In Google Chrome the error is “Page Unresponsive.”