Giving Summary by Constituency dashboard shows incorrect results when including a gift query

When using the Giving Summary by Constituency dashboard panel, if I include a gift query the results are incorrect. If I include a gift query of any kind, the dashboard panel will show 0 results.

Article Number: 95630

Products:

Raiser_s_Edge_RE

If you encounter this issue in the latest version and patch of Raiser's Edge please contact support and reference this article.

Steps to Duplicate

1. Go to Dashboard
2. On any dashboard, click Customize at the top of the screen
3. Include Giving Summary by Constituency under the Gifts section and add it to the right side of the window under Selected Panel (make sure to mark Show next to this option)
4. Highlight Giving Summary by Constituency on the right and click Edit
5. Under Gifts to Include, select and search for any gift query.
6. The results will show as 0, even if gifts meet the criteria.

Environment

Affected Product Raiser's Edge

Affected Version 7.94

Affected Version (from previous KB) 7.93.5782.11

Was this article helpful?

Thanks for your feedback! Did this solve your issue?

Comments (optional):

Thanks for your feedback!

We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.

We’re sorry to hear that. Please tell us why.

I don't like how this works.

The answer is confusing.

The answer didn't match what I was searching for.

Additional Comments (optional):

Thanks for your feedback! If you need assistance, click Chat with Support below.

Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.

Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.

Thanks for letting us know. We'll work on updating the search engine to return more relevant results.

Blackbaud Community

Connect and collaborate with fellow Blackbaud users.

Chat with Support

Chat with our experienced staff to receive help right away.

Connect

The Blackbaud team is online and ready to connect with you!