HTML code appears in grade comments and class notes on report cards/transcripts after updating to Education Edge 7.87, patch 7. The comments were not affected prior to patch 7.
Download and install the latest patch, which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch.
1. In Grades, Enter grades by course, select the appropriate school, academic year, session, and course 2. Open the comment for the affected student(s) by clicking in the Comment field and selecting the binoculars 3. Click OK to close the comment. 4. Repeat steps 2-3 for any other affected students in the course. 5. Select Save and Close
Steps to Duplicate
1. Open report card and preview 2. Note HTML code appears in some comments and all class notes