HTML Code appears in grade comments and class notes on report cards

HTML code appears in grade comments and class notes on report cards/transcripts after updating to Education Edge 7.87, patch 7. The comments were not affected prior to patch 7.
Download and install the latest patch, which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch.

OR

1. In Grades, Enter grades by course, select the appropriate school, academic year, session, and course
2. Open the comment for the affected student(s) by clicking in the Comment field and selecting the binoculars
3. Click OK to close the comment.
4. Repeat steps 2-3 for any other affected students in the course.
5. Select Save and Close
 

Steps to Duplicate

1. Open report card and preview
2. Note HTML code appears in some comments and all class notes

Environment

 Education Edge
 7.87
 7.87
 7.87.164, patch 8

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.