What is the description that shows on credit card statements?

You would like to know what a transaction entered through Sphere will look like on a credit card statement. If the banking institution allowed for custom soft descriptors to be displayed, you can view the descriptor by following this process. 
  1. Log into your organization's Sphere account using a login with Administrator access
  2. Navigate to Control > Administration > Organization Setup > View/Edit Org Info
  3. View the Soft Descriptor

Note: See Knowledgebase article 69078 for example content for how transactions should appear on Bank statements. 


 Blackbaud Sphere

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