Error: the token URL or xdReceiver has not been Whitelisted - when trying to post using the social sharing options in the participant HQ

In the participant HQ, you have options to social fundraise by posting to Facebook, Twitter or Linked In. When trying to utilize the service you may experience the following error: 
the token URL or xdReceiver has not been Whitelisted. The following article addresses this issue.

This may occur after a Friendly URL has been applied to the event; which pulls into the social media plug-ins.
Please chat with support for further assistance.


 

Environment

 Blackbaud Sphere

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