Active Membership Report does not run

When attempting to run the Active Membership Report, you may notice the report takes over 15 minutes to load or does not load at all.
This issue has been resolved. If you experience this, please chat with support to provide the exact steps that were taken.
 

Steps to Duplicate

  1. Go to Memberships
  2. Click on the Active Membership Report
  3. Select the Breakdown data drop down to be Monthly
  4. Click View Report 
  5. Note that the report takes over 10 minutes to load

Environment

 Altru Arts & Cultural

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.