Clicking x on the refund credit card prompt when deleting a payment still deletes the payment

When a user deleted a revenue record of credit card payment that was processed through BBPS, CRM asked "This payment was previously charged to a credit card.Would you like to issue a refund on the credit card before deleting this transaction?
If this was done in error there is no cancel button and the x in the top corener will still result in the payment being deleted.
We're currently evaluating this issue for a fix in a future patch or service pack.

Steps to Duplicate

1. Create a revenue record paying with credit card
2. Once processed delete the revenue record
3. see warning to offer a refund
4. click the X in the top right
5. payment is still deleted

Environment

 Blackbaud CRM
 4.0

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.