No transactions are coming over to Raiser's Edge from Blackbaud Netcommunity

Transactions from Blackbaud Netcommunity are not coming over into Blackbaud Netcommunity plugin. When running a SQL query on data in Blackbaud Netcommunity, transaction information can be located but the transactions are not coming over into Raiser's Edge. These include Donations, Event registration, Profile updates, and sign up transactions

Article Number: 95908

Products:

Blackbaud_NetCommunity_BBNC

This can be caused by a transaction containing too much information, such as text in a comments field, to flow over the web service into the plugin. Please chat with support for assistance in addressing this issue.

Environment

Affected Product Blackbaud NetCommunity

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