We entered an offline check donation to the wrong team, but since we did it offline, it is not appearing in the Constituent's Transactions. How can we soft credit this?
If you are unable to find the transaction in the Constituent360 profile, then it is probably because the offline gift is unconfirmed. The transaction doesn't become "real" until it is confirmed. How to confirm an offline TeamRaiser gift
After the gift is confirmed, it should now appear in the constituent's transactions where it can then be soft credited.