HTML code appears in FAWeb email body-when forgetting to add a subject line before hitting submit

When creating an email in Faculty Access for the Web (FAWeb) to send to either students or student relationships, teachers may notice that HTML code appears in the body of the email when forgetting to include a subject line initially then submitting the email after filling out the subject line. 

 
We are currently evaluating this issue and will update this article when we have more information. 

To have HTML code not appear in the body of the email:
  • Do not click submit without filling in the Subject line of email
OR
  • If submit is clicked without a subject line, remove the HTML code manually from the body of the email or delete email and re-type it. 

Steps to Duplicate

Steps to Duplicate: 

1. Login to FAWeb and click Email>Create a new email 
2. Go through tabs to choose which classes and students to email 
3. Compose tab and create email body but leave out subject line 
4. Click Submit and receive error: Required field missing: Subject, see that HTML code is placed in body of email 
5. Fill in subject line and hit submit again 
6. See that HTML code remains in body of email 

Environment

 Education Edge
 7.87

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.