Error: The assigned constituents must all be volunteers - when assigning volunteer to group sale

When trying to manually add a volunteer on a group sale users may receive the following error:

The assigned constituents must all be volunteers.

This error may show even though the constituent has the volunteer type. 
This was resolved in the latest release of Altru. 

 

Steps to Duplicate

  1. Select Sales> Group Sales.
  2. Select search reservations under tasks in the top left.
  3. Search for a specific reservation.
  4. Under the staffing section expand Teacher.
  5. Select Assign.
  6. Note a volunteer that you know has the Teacher type is not listed under potential volunteers. 
  7. Select search for a volunteer and search for that record.
  8. Select save.
  9. Note: Error: The assigned constituents must all be volunteers.
  10. Select OK and then cancel.
  11. Search for that constituent and open his record.
  12. Select the volunteer tab.
  13. Note he has volunteer type Teacher. 
  14. Select the Availability tab.
  15. Note under Additional Information there is a message "The section could not be loaded. The record specified does not exist for this data form.".
  16. Select Edit and receive Error: Cannot read property 'formSessionId' of undefined.

Environment

 Altru Arts & Cultural
 Yes
 4.9

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.