Defaults do not load when using Shift +F2 or F2 (EU datacentre)

Using Shift + F2 or F2 does not load defaults on records but resizes the screen when using the EU datacentre
We are currently evaluating this issue and will update this article when we have more information. 

Alternative solution:
See How to load defaults when adding a record

Environment

 Raiser's Edge
 7.94

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