Error: The segments have been changed by another user and you may not be viewing the most up-to-date information. This section will now be refreshed with the current information – when adding marketing effort segment

When creating a marketing effort, segments can be added.  They can also be deleted using the delete action.  After deleting the last segment on the list, or a series of consecutive segments including the last one on the list, and then choosing to add a new segment, the following error occurs:

The segments have been changed by another user and you may not be viewing the most up-to-date information. This section will now be refreshed with the current information
When presented with this message, click OK and proceed to refresh the page.

Steps to Duplicate

  1. Go to Marketing and Communication functional area
  2. Select Direct marketing efforts
  3. Add
  4. Select Example Complex Mail Template
  5. Next
  6. Enter a name
  7. Save
  8. On the Segments tab select Add
  9. Add a Segment and Package
  10. Save
  11. Repeat last three steps to add at least 2 more segment groups
  12. Select the last segment or select multiple sequential segments including the last segmen
  13. Click Delete
  14. Click Add
  15. Select an option from the drop down
  16. Observe error

Environment

 Blackbaud CRM
 4.0

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