Error: Document required - when attempting to submit an Online Application

When going through an online application, the user may be prompted to input a series of required files. If the parent saves the form and logs out, upon logging in and resuming the form may says document required even though the documents are still uploaded.
We are currently evaluating this issue and will update this article when we have more information.

Steps to Duplicate

  1. Log in to the NetCommunity site
  2. Navigate to application page
  3. Start application and fill out all required fields until the required documents section
  4. Upload documents meeting the criteria 
  5. Click next to go to the next section
  6. Click Save and close without submitting button.
  7. Log out
  8. Log back in
  9. Go to the tab where the documents were uploaded
  10. Click next
  11. Observe Error: Document required
  12. See that all documents are still uploaded.

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