When going through an online application, the user may be prompted to input a series of required files. If the parent saves the form and logs out, upon logging in and resuming the form may says document required even though the documents are still uploaded.
We are currently evaluating this issue and will update this article when we have more information.
Steps to Duplicate
Log in to the NetCommunity site
Navigate to application page
Start application and fill out all required fields until the required documents section