Error: An error occurred before executing the process - when posting to GL

When trying to run the post process you may encounter an error from Altru Error: An error occurred before executing the process 'Post To GL Process For Basic GL': Transaction (Process ID 1151) was deadlocked on lock | communication buffer resources with another process and has been chosen as the deadlock victim. Rerun the transaction.  
We are currently evaluating this issue and will update this article when we have more information.

Steps to Duplicate

  1. Click Financials > Post Revenue to GL
  2. Click on your post to GL process
  3. Click Start Process
  4. The process will run for a long time and then it will stop with a status of Did not Finish
  5. It will also produce the error message: An error occurred before executing the process 'Post To GL Process For Basic GL': Transaction (Process ID 1151) was deadlocked on lock | communication buffer resources with another process and has been chosen as the deadlock victim. Rerun the transaction. BBERR_ORIGINAL_ERROR:1205 BERR_ORIGINAL_PROCEDURE: BBERR_ORIGINAL_LINE_NUMBER:1

Environment

 Altru Arts & Cultural

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