Error: Value cannot be null. Parameter name: s when opening an import

This error appears when attempting to edit an import that was created through Configuration Import. 

Article Number: 96403

Products:

  • Blackbaud_CRM
We're currently evaluating this issue for a fix in a future release 

Workaround:
  1. Open up the batch template that is used by the import
  2. Select Configuration Options
  3. Select constituent matching
  4. Mark the box to use global settings
  5. Try the import again

Steps to Duplicate

  1. Created a new constituent update batch template
  2. Select Configuration Options> Constituent Matching
  3. Mark the box to use global settings
  4. Create an import based on the batch template and Save it
  5. In Administration, select Configuration Data
  6. Select Configuration  Export
  7. Create a process and include Batch Template and Import Processes
  8. Export the file
  9. Delete the Batch Template
  10. In Administration, select Configuration Data
  11. Select Configuration  Import
  12. Import the file
  13. Try to open the Import-See error
  14. Go to the batch template-Notice the use global settings box is unmarked

Environment

 Blackbaud CRM
 4.0.138.2

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.

Blackbaud Community

Connect and collaborate with fellow Blackbaud users.

Chat with Support

Chat with our experienced staff to receive help right away.

Connect

The Blackbaud team is online and ready to connect with you!